TERMS OF SERVICE

  • Last Updated: 08/11/2026

    1. Who We Are

    These Terms of Service govern the use of the website located at Feralbreed.co.uk, operated by Feral Breed Ltd ("we", "us", "our").

    Business Name: Feral Breed Ltd
    Email: [Support Email]
    Registered Address: United Kingdom

    By accessing our Website, creating an account, or purchasing products from us, you agree to be bound by these Terms.

    If you do not agree with these Terms, you must not use our Website.

    2. Website Use

    You agree to use this Website only for lawful purposes and in accordance with these Terms.

    You must not:

    • Use the Website in a way that breaches any applicable law or regulation.

    • Attempt to gain unauthorised access to our systems.

    • Interfere with the security or operation of the Website.

    • Upload malicious software, viruses, or harmful code.

    • Use the Website for fraudulent purposes.

    We reserve the right to suspend or terminate access where these Terms are breached.

    3. Products

    Our products are made to order and fulfilled by our manufacturing and logistics partner, Printful.

    We make reasonable efforts to ensure product descriptions, images, sizing information, and pricing are accurate. However:

    • Colours may vary slightly between screens and printed products.

    • Product placement and printing may vary slightly between orders.

    • Measurements are approximate.

    Such minor variations do not constitute defects.

    4. Orders and Contract Formation

    When you place an order, you are making an offer to purchase goods from us.

    A contract is formed only when we send you an order confirmation email.

    We reserve the right to refuse or cancel orders where:

    • Payment cannot be authorised.

    • Pricing errors occur.

    • Fraud is suspected.

    • Products become unavailable.

    If payment has already been taken for a cancelled order, a full refund will be issued.

    5. Pricing and Payment

    All prices are displayed in Pounds Sterling (£) unless stated otherwise.

    Prices may include or exclude VAT depending on your location and applicable tax requirements.

    Accepted payment methods include those displayed at checkout, which may include:

    • Visa

    • Mastercard

    • American Express

    • PayPal

    • Apple Pay

    • Google Pay

    • Shop Pay

    Payment must be received before production begins.

    6. Shipping and Delivery

    Products are manufactured and shipped by Printful and ships to UK only.

    Delivery estimates are provided for guidance only and are not guaranteed.

    We are not responsible for delays caused by:

    • Postal services and couriers

    • Customs procedures

    • Severe weather

    • Force majeure events

    • Incorrect customer information

    You are responsible for ensuring that your delivery address is accurate.

    7. Consumer Rights

    Nothing in these Terms affects your statutory rights under UK consumer protection law.

    Under the Consumer Rights Act 2015, goods supplied by us must be:

    • Of satisfactory quality

    • Fit for purpose

    • As described

    If a product is faulty, damaged, or not as described, you may be entitled to a repair, replacement, refund, or other remedy under applicable law.

    8. Cancellation Rights and Custom-Made Products

    Our products are manufactured specifically to order.

    Under Regulation 28 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the standard 14-day cooling-off period generally does not apply to goods made to a consumer's specifications or clearly personalised.

    As a result, orders cannot usually be cancelled or returned simply because:

    • You changed your mind

    • You ordered the wrong size

    • You no longer want the item

    • You entered an incorrect address

    Please review all product information carefully before placing your order.

    9. Damaged, Faulty, or Incorrect Products

    If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery.

    Please provide:

    • Your order number

    • A description of the issue

    • Clear photographs showing the problem

    Where a defect or fulfilment error is confirmed, we may:

    • Replace the product at no cost to you

    • Provide a full or partial refund

    • Offer another appropriate remedy

    This does not affect your statutory rights.

    10. User Content and Public Comments

    If our Website permits reviews, comments, or other user-generated content, you agree not to post material that:

    • Is unlawful, threatening, abusive, defamatory, or discriminatory

    • Contains spam or unauthorised advertising

    • Infringes intellectual property rights

    • Contains malicious software

    • Violates another person's privacy rights

    You remain responsible for all content you submit.

    We reserve the right to remove content at our sole discretion.

    11. Copyright and Intellectual Property

    All content on this Website, including:

    • Logos

    • Brand names

    • Product designs

    • Artwork

    • Graphics

    • Images

    • Videos

    • Text

    • Website design

    is owned by or licensed to us and is protected by UK and international intellectual property laws.

    No rights are granted to you except those necessary to use the Website in accordance with these Terms.

    12. Restrictions on Commercial Use

    You may not, without our prior written permission:

    • Copy or reproduce our content

    • Sell or license our content

    • Use our content for commercial purposes

    • Create derivative works based upon our content

    • Remove copyright or ownership notices

    13. Member-Only Content

    Where we provide restricted-access content, digital resources, videos, downloads, or member-only materials, you must not:

    • Share login credentials

    • Redistribute protected content

    • Share direct access links

    • Upload protected materials elsewhere

    We reserve the right to terminate access for any breach of this section.

    14. Reporting Copyright Infringement

    If you believe material on our Website infringes your copyright, please contact us at:

    Email: [Copyright Email]

    Your notice should include:

    • Your name and contact details

    • Identification of the copyrighted work

    • Identification of the allegedly infringing content

    • Evidence of ownership or authority to act

    • A statement confirming the accuracy of your complaint

    We will investigate complaints and take appropriate action where necessary.

    15. Limitation of Liability

    Nothing in these Terms excludes or limits liability for:

    • Death or personal injury caused by negligence

    • Fraud or fraudulent misrepresentation

    • Any liability that cannot be excluded under English law

    Subject to the above, we shall not be liable for indirect or consequential losses including:

    • Loss of profits

    • Loss of business

    • Loss of goodwill

    • Loss of data

    Our maximum liability relating to any order shall not exceed the amount paid for that order.

    16. Privacy

    We process personal information in accordance with our Privacy Policy and applicable UK data protection laws, including the UK GDPR and Data Protection Act 2018.

    17. Changes to These Terms

    We may update these Terms from time to time.

    Any changes will be posted on this Website and will become effective immediately upon publication.

    18. Governing Law

    These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

    Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

    If you are a consumer residing in Scotland or Northern Ireland, you may also have the right to bring proceedings in your local courts.